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Service operations management : improving service delivery / Robert Johnston and Graham CClark by
  • Johnston, Robert
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: Harlow, Essex FT Prentice Hall Financial Times / Pearson Education Limited 2008
Availability: Items available for loan: PERPUSTAKAAN KKBDA (2)Call number: 658 JOH, ...

AutoCAD 2002 : langkah demi langkah / Iskandar Ab. Rashid, Zaitun Ismail by
  • Iskandar Ab. Rashid
Edition: 1
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BM
Publication details: Kuala Lumpur Venton Publishing (M) Sdn Bhd 2002
Other title:
  • AutoCAD dua ribu dua : langkah demi langkah
Availability: Items available for loan: PERPUSTAKAAN KKBDA (6)Call number: 620.00420285 ISK, ...

How Come Your Marketing Plans Arent Working by
  • Malcolm McDonald
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: United Lingdom Kogan Page Limited 2002
Availability: Items available for loan: PERPUSTAKAAN KKBDA (1)Call number: 658.87 MCD.

Improve Your Management Skills by
  • Jean, Civil
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: New York Sterling Publishing 1997
Availability: Items available for loan: PERPUSTAKAAN KKBDA (1)Call number: 658 CIV.

Elektronik asas / Sazali Kadlan by
  • Sazali Kadlan
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BM
Publication details: Petaling Jaya, Selangor Darul Ehsan IBS Buku Sdn. Bhd. 2003
Availability: Items available for loan: PERPUSTAKAAN KKBDA (7)Call number: 621.381 SAZ, ...
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Managing People Effectively by
  • Jean, Civil
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: New York Sterling Publishing 1997
Availability: Items available for loan: PERPUSTAKAAN KKBDA (1)Call number: 658.314 CIV.

TEORI DAN TEKNIK KEPIMPINAN : PANDUAN APLIKASI DI TEMPAT KERJA / AINON MOHD. by
  • Ainon Mohd, 1950- [ author]
Series: SIRI KEPIMPINAN
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BM
Publication details: Bentong, Pahang Darul Makmur PTS Professional Publishing Sdn. Bhd. 2005
Availability: Items available for loan: PERPUSTAKAAN KKBDA (4)Call number: 658.4092 AIN, ...

Teknologi woksyop / Abdul Rahim Darman by
  • Abdul Rahim Darman
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BM
Publication details: Petaling Jaya, Selangor Darul Ehsan IBS Buku Sdn Bhd 1989
Availability: Items available for loan: PERPUSTAKAAN KKBDA (4)Call number: 621.8 ABD, ...

PENGURUSAN KHIDMAT PELANGGAN : Petua & Teknik / RAHMAT ISMAIL by
  • Rahmat Ismail [ author]
Series: SIRI MOTIVASI DAN KECEMERLANGAN UTUSAN
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BM
Publication details: Cheras, Kuala Lumpur UTUSAN PUBLICATIONS & DISTRIBUTORS SDN BHD 2001
Other title:
  • Pengurusan khidmat pelanggan : petua dan teknik
Availability: Items available for loan: PERPUSTAKAAN KKBDA (5)Call number: 658.812 RAH, ...

KIMPALAN DAN POTONGAN GAS : MANUAL BENGKEL / ABU HASSAN ISMAIL by
  • Abu Hassan Ismail [ author]
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BM
Publication details: Petaling Jaya, Selangor Darul Ehsan IBS BUKU SDN BHD 2004
Availability: Items available for loan: PERPUSTAKAAN KKBDA (2)Call number: 671.5 ABU, ...

Reka bentuk elemen dan sistem mekanik / Abdul Rahim Abdul Manaf, Amir Ihsan Abdul Salam, Mustafa Ab Kadir by
  • Abdul Rahim Abdul Manaf
  • 3. Title
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BM
Publication details: Kuala Lumpur Penerbit Universiti Malaya 2004
Availability: Items available for loan: PERPUSTAKAAN KKBDA (9)Call number: 620.1 ABD, ...

Maintenance engineering handbook / R. Keith Mobley (editor in chief), Lindley R. Higgins, Darrin J. Wikoff by
  • 3. Wikoff, Darrin J
  • 4. Title
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: New York McGraw-Hill / The McGraw-Hill Companies, Inc. 2008
Availability: Items available for loan: PERPUSTAKAAN KKBDA (1)Call number: 658.202 MAI.

Manual drivetrains and axles : shop manual / John F. Kershaw, James D. Halderman, Check-Chart by
  • Kershaw, John F
  • 1. Check-Chart
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: Upper Saddle, New Jersey Pearson / Prentice Hall 2007
Availability: Items available for loan: PERPUSTAKAAN KKBDA (2)Call number: 629.24 KER, ...

Promote Products and Services : Unit BSBCMN 409A / Yolanda de Rue by
  • de Rue, Yolanda [ author]
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: French Forest NSW Prentice Hall 2003
Availability: Items available for loan: PERPUSTAKAAN KKBDA (2)Call number: 658.8 DE, ...

Haynes car builder's manual : designing and constructing your own car from scratch / Lionel Baxter by
  • Baxter, Lionel
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: Yeovil, Somerset Haynes Publishing 2004
Availability: Items available for loan: PERPUSTAKAAN KKBDA (2)Call number: 629.222 BAX, ...

Remarkable service : a guide to winning and keeping customers for servers, managers, and restaurant owners by
  • 1. The Culinary Institute of America
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: Hoboken, NJ John Wiley & Sons, Inc. 2001
Availability: Items available for loan: PERPUSTAKAAN KKBDA (1)Call number: 647.95068 REM.

Cara-cara membaiki motosikal / Jamil Hasim by
  • Jamil Hashim
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BM
Publication details: Petaling Jaya, Selangor Darul Ehsan Golden Books Centre Sdn. Bhd. 2003
Availability: Items available for loan: PERPUSTAKAAN KKBDA (4)Call number: 629.28775 JAM, ...

Building structures: from concepts to design by
  • Millais, Malcolm
Edition: 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: London Spon Press 2005
Availability: Items available for loan: PERPUSTAKAAN KKBDA (3)Call number: 690.22 MIL, ...

Automotive electricity, electronics, and computer controls / Barry Hollembeak by
  • Hollembeak, Barry
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BI
Publication details: Albany, New York Delmar Publishers / an International Thomson Publishing Company ITP 1999
Other title:
  • Automatice electricity, electronics & computer controls
Availability: Items available for loan: PERPUSTAKAAN KKBDA (1)Call number: 629.254 HOL.
Lists:

Kawalan motor elektrik / Hj. Yahya bin Emat by
  • Yahya Emat
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: BM
Publication details: Petaling Jaya, Selangor Darul Ehsan IBS Buku Sdn. Bhd. 2005
Availability: Items available for loan: PERPUSTAKAAN KKBDA (3)Call number: 621.46 YAH, ...
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