000			00892nam a2200301Ia 4500
001			0001867
008			231110s9999 xx 000 0 und d
020			_a9780194570930
041			_aBI
090			_a651.73 COM
100	0		_aComfort, Jeremy
245	0	0	_aEffective telephoning / Jeremy Comfort with York Associates
260			_bOxford University Press _aOxford _c1996
300			_a 110 pages : colour illustrations ; 28 cm.
300			_a110 ms
300			_c30 sm
490	0		_aOxford business english skills
500			_aIncludes exercises
600	0	0	_a1. Title
600	0	0	_a2. Series
630	0	0	_aEmployees -- Training of
630	0	0	_aOrganisations Communication Use of Telephones
650		0	_aEnglish language -- Business English
650		0	_aTEKNOLOGI
650		0	_aTelephone etiquette
650		0	_aTelephone in business
710	0		_a1. York Associates
999			_c4164 _d4164