000 | 00935nam a2200277Ia 4500 | ||
---|---|---|---|
001 | 0001454 | ||
008 | 231110s9999 xx 000 0 und d | ||
020 |
_a9780470848487 _q hardback |
||
041 | _aBI | ||
090 | _a621.3821 MAS | ||
100 | 0 |
_aMassam, Peter, _e author |
|
245 | 0 | 0 |
_aMANAGING SERVICE LEVEL QUALITY : _b ACROSS WIRELESS AND FIXED NETWORKS / _c Peter Massam |
260 |
_bJOHN WILEY & SONS, LTD _aChichester, West Sussex _c2003 |
||
300 |
_a _a(xix), 160 pages : _b illustrations ; _c 24 cm |
||
300 | _axii, 160p | ||
300 | _c24cm | ||
500 | _aIncludes index | ||
504 | _aIncludes bibliographical references [pages (133)-134] | ||
600 | 0 | 0 | _aI. Title |
630 | 0 | 0 |
_aCell phone systems _x Management |
630 | 0 | 0 | _aMultimedia communications |
650 | 0 |
_aComputer networks _x Management |
|
650 | 0 | _aCustomer services | |
650 | 0 | _aTEKNOLOGI | |
650 | 0 |
_aWireless communication systems _x Management |
|
999 |
_c3108 _d3108 |