000 00935nam a2200277Ia 4500
001 0001454
008 231110s9999 xx 000 0 und d
020 _a9780470848487
_q hardback
041 _aBI
090 _a621.3821 MAS
100 0 _aMassam, Peter,
_e author
245 0 0 _aMANAGING SERVICE LEVEL QUALITY :
_b ACROSS WIRELESS AND FIXED NETWORKS /
_c Peter Massam
260 _bJOHN WILEY & SONS, LTD
_aChichester, West Sussex
_c2003
300 _a
_a(xix), 160 pages :
_b illustrations ;
_c 24 cm
300 _axii, 160p
300 _c24cm
500 _aIncludes index
504 _aIncludes bibliographical references [pages (133)-134]
600 0 0 _aI. Title
630 0 0 _aCell phone systems
_x Management
630 0 0 _aMultimedia communications
650 0 _aComputer networks
_x Management
650 0 _aCustomer services
650 0 _aTEKNOLOGI
650 0 _aWireless communication systems
_x Management
999 _c3108
_d3108