Total Quality Management / DALE H. BESTERFIELD, CAROL BESTERFIELD-MICHNA, GLEN H. BESTERFIELD, MARY BESTERFIELD-SACRE

By: Contributor(s): Material type: TextTextLanguage: BI Publication details: Prentice Hall / Pearson Education International Upper Saddle River, New Jersey 2003Edition: THIRD EDITIONDescription: xi, 640 pages : illustrations ; 24 cm; 640 p; 24 cmISBN:
  • 9780131228092
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