TY  - BOOK
AU  - Brinkman, Rick Dr.
TI  - Dealing With Difficult People: 24 Lessons For Bringing Out The Best In Everyone
SN  - 0071416412
PY  - 2003///
CY  - New York
PB  - McGraw Hill
KW  - FALSAFAH DAN FAHAMAN YANG BERKAITAN
KW  - TECHNOLOGY
ER  -