TY - BOOK AU - Michael, Angie TI - Best impressions in hospitality : your professional image for excellence / Angie Michael SN - 9780766815841 PY - 2000/// CY - Albany, NY PB - Delmar Thomson Learning KW - 1. Title KW - Beauty, Personal KW - Clothing and dress KW - Grooming for men KW - Hotels -- Employees KW - Restaurants -- Employees KW - TEKNOLOGI N1 - Includes index and exercises; Includes bibliographical references [pages (203)-206] ER -