Remarkable service : a guide to winning and keeping customers for servers, managers, and restaurant owners 

 - Hoboken, NJ  John Wiley & Sons, Inc.  2001 
 - xii, 285 pages : illustrations ; 23 cm. 282 ms  23sm 
<br/><br/> Includes index 
<br/><br/>Includes bibliographical references (pages 265-276) 
<br/><br/><label>ISBN: </label>9780471380221 
<br/><br/><label>Subjects--Personal Names: </label><br/>1. Title
<br/><br/><label>Subjects--Topical Terms: </label><br/>Food service management<br/>TEKNOLOGI