Rahmat Ismail,  <br/><br/>
PENGURUSAN KHIDMAT PELANGGAN :    Petua & Teknik /  
 Pengurusan khidmat pelanggan :    petua dan teknik 
RAHMAT ISMAIL 
 - Cheras, Kuala Lumpur  UTUSAN PUBLICATIONS & DISTRIBUTORS SDN BHD  2001 
 - xv, 152 pages :    illustrations ;    22 cm. 152ms  22cm 
 - SIRI MOTIVASI DAN KECEMERLANGAN UTUSAN .
<br/><br/> Includes exercises  "Khidmat pelanggan yang berkualiti...(et al.)" - Cover 
<br/><br/>Bibliography : page 150 
<br/><br/><label>ISBN: </label>9789676111425  
<br/><br/><label>Subjects--Personal Names: </label><br/>I. Title<br/>II. Series
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Customer services -- Evaluation
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Customer satisfaction<br/>Customer services<br/>TEKNOLOGI