TY  - BOOK
AU  - Bear, John, 
TI  - Complaint Letters For Busy People / 
SN  - 9781564144034 
PY  - 1999///
CY  - Franklin Lakes, NJ
PB  - Career Press
KW  - Bear, Mariah, 
KW  - I. Title
KW  - Complaint letters
KW  - Consumer complaints
KW  - SAINS KEMASYARAKATAN
N1  - Includes index  "When you're unhappy with a prodect,...(et al.)" - Cover
ER  -