Bear, John,  <br/><br/>
Complaint Letters For Busy People /  
By John Bear and Mariah Bear 
 - Franklin Lakes, NJ  Career Press  1999 
 - 239 pages ;    26 cm 239p  26cm 
<br/><br/> Includes index  "When you're unhappy with a prodect,...(et al.)" - Cover 
<br/><br/><label>ISBN: </label>9781564144034  
<br/><br/><label>Subjects--Personal Names: </label><br/>Bear, Mariah,   author <br/>I. Title
<br/><br/><label>Subjects--Topical Terms: </label><br/>Complaint letters<br/>Consumer complaints<br/>SAINS KEMASYARAKATAN