TY - BOOK AU - Laudon,Kenneth C. AU - Rosenblatt,Kenneth AU - Tschanz,David W. TI - Supporting Users and Troubleshooting a Microsoft® Windows® XP Operating System: Exam 70-271 T2 - PRENTICE HALL CERTIFICATION SERIES SN - 9780131499898 U1 - 005.446 23 PY - 2006///?] CY - Upper Saddle River, New Jersey, [U.S.A.] PB - PEARSON - Prentice Hall KW - Electronic data processing personnel KW - Certification KW - Microsoft Windows (Computer file) KW - Operating systems (Computers) N1 - Includes index; Includes exercises; "MCDST Exam 70-271" - Cover ER -