MANAGING SERVICE LEVEL QUALITY : ACROSS WIRELESS AND FIXED NETWORKS /

Massam, Peter,

MANAGING SERVICE LEVEL QUALITY : ACROSS WIRELESS AND FIXED NETWORKS / Peter Massam - Chichester, West Sussex JOHN WILEY & SONS, LTD 2003 - (xix), 160 pages : illustrations ; 24 cm xii, 160p 24cm

Includes index

Includes bibliographical references [pages (133)-134]

9780470848487


I. Title


Cell phone systems -- Management
Multimedia communications


Computer networks -- Management
Customer services
TEKNOLOGI
Wireless communication systems -- Management